Contact & support

Get in touch.

The fastest way to reach us is by email. We read every message and reply to you directly by email.

Email

For general enquiries, product support and privacy requests:

General enquiry Support request

How we can help

Choose the right kind of request.

Including the details below in your email helps us respond accurately the first time.

General & business enquiries

Questions about the company or our products.

  • Your name and organisation (if any)
  • A short description of your enquiry
Email us

App & game support

Help, bug reports and feedback for any product published by METRO PRIMA SDN. BHD.

  • The product name and version
  • Your device model and operating system version
  • What happened and the steps to reproduce it
Request support

Privacy & data requests

Requests to access, correct or delete personal data, or questions about our Privacy Policy.

  • The product or service concerned
  • The nature of your request
Send a privacy request

Please never send passwords, payment card numbers or other sensitive information by email. We will never ask you for them.

Replies to messages sent to support@metroprima.win may come from our team mailbox, metroprima.developer@gmail.com.